We specialise in building relationships and driving revenue, through professional telemarketing services. Being close to the coal-face enables us to hear your customers and prospects and react by recommending and developing appropriate contact strategies and approaches.

We are experienced in every facet of using the telephone to make your business operations successful. That means receiving in-bound enquiries and orders or your behalf, as well as making every shade of outbound call.

>>Outbound Telemarketing
>>Inbound Telemarketing
>>Market Research
>>Order Capture
>>Customer Services Provision
>>The Admin Team
>>Pack and Despatch Facilities
>>Social Networking Consultancy
>>Marketing Consultancy
>>Web Design and Management

Over ten years experience providing telemarketing services
Blue chip clients in both B2B and B2C sectors
Telemarketers with common sense and mature voices
Excellent listening and closing skills
Quality not quantity is our focus
Teamwork approach with clients
Non scripted calling
15 Seat ISDN call centre both inbound and outbound projects
Partnered with 24/7 two hundred seat call centre for larger projects
IVR capabilities ensuring that no phone call is missed - order capture facilities for out of hours calling
Multi Channel response handling - enabling customers to contact us via phone, (either answered live or by our IVR systems), e-mail, post or web

"Sound Solutions Marketing operated our inbound order line for Marriott Individual Incentives for 9 years. In that time orders  increased significantly, I am sure this is due to the repeat business generated from the positive customer experience when on the telephone.  We would never hesitate to recommend the team at SSM". Sales & Marketing Director - National Hotel Chain